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Terms and Conditions:

  1. Our minimum merchandise order is $25.00 excluding shipping.
  2. All claims for shortage, damage or shipment errors must be made within 7 days after receipt of shipment. Our liability shall be limited to the invoice value of the materials or its replacement.
  3. No returns will be accepted without prior authorization.
  4. If an auction is commenced to enforce payment as herein provided, buyer consents to the exercise of jurisdiction over it by state or federal court within the state of California and agrees to pay such sums as the court may fix and reasonable attorney fees and costs.
  5. Due to the "time value" of this merchandise we could only consider claims filed within 15 days from the date of this invoice. We reserve the option to refund or replace parts returned to us within this 15 day period. No returns acceptable unless accompanied by a test report from an independent laboratory.
  6. All sales final except for shortages and defective or damaged material.

Privacy Policy

Your Privacy

At Excess Solutions, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?

When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status.

We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new Excess Solutions services, and special offers we think you'll find valuable. If you would rather not receive this information, you can send us an email and we will remove you from the list.

How does Excess Solutions protect customer information?

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

What about "cookies"?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. At this time the only cookies we use are for the shopping cart to remember your shipping information. No secure data or credit card information is stored in a cookie. Cookies are also stored if you visit one of our affiliates so they will get credit for your order.

Will Excess Solutions disclose the information it collects to outside parties?

Excess Solutions does not sell, trade, or rent your personal information to others. Also, Excess Solutions may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. Excess Solutions may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Excess Solutions, our users, or others.

In summary

We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Excess Solutions possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others

Your consent

By using our Web site, you consent to the collection and use of this information by Excess Solutions. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Tell us what you think

Excess Solutions welcomes your questions and comments about privacy. Please send e-mail to webmaster@excesssolutions.com.

 
 
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